Privacy Policy

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SimpleMedVisits Privacy Policy
Effective Date: 08-01-2024

At SimpleMedVisits, we value the trust you place in us by using our services. We are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and Texas state laws.

We collect the following types of information:

Personal and Health Information:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Social Security number (if necessary and applicable)
• Medical history
• Health conditions
• Treatment records
• Test results (including audiometric and pulmonary function tests, etc.)
• Insurance information

Usage Information:

• Website usage data
• IP address
• Cookies and similar tracking technologies

Story Submissions:

• Any personal information you choose to include when submitting your story through our website
• Non-sensitive personal experiences and achievements shared voluntarily by patients

We use your information to:

• Provide and manage your healthcare services
• Conduct health screenings and medical tests
• Process billing and insurance claims
• Communicate with you regarding your health and treatment
• Improve our services and website functionality, including analyzing website usage to enhance user experience and maintain security
• Comply with legal and regulatory requirements
• Share non-sensitive stories on our website or marketing materials, with your consent, to celebrate patient experiences and achievements

We may disclose your information to:

• Healthcare providers involved in your care
• Insurance companies for billing purposes
• Regulatory and government authorities as required by law
• Third-party service providers who assist us in delivering our services, and who are bound by contractual obligations to protect your information
• Law enforcement agencies in compliance with legal obligations
• With your consent, non-sensitive story submissions may be shared publicly or in marketing materials

We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, use, or disclosure. This includes:

• Secure storage of electronic health records
• Encryption of sensitive data
• Regular security assessments and audits
• Staff training on privacy and security policies
• Regular updates to our security practices to address emerging threats and maintain high standards of data protection

You have the right to:

• Access your health information
• Request corrections to your health records
• Receive an accounting of disclosures of your health information
• Request restrictions on certain uses and disclosures of your information
• Revoke your consent to use or disclose your information, subject to legal constraints

To exercise your rights, please contact our privacy officer at patients@simplemedvisits.com or fill out the appropriate form on our website.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. If we make significant changes to this policy, we will notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SimpleMedVisits
Phone: 254-522-9939
Email: patients@simplemedvisits.com
Website: simplemedvisits.com

SimpleMedVisits complies with all applicable federal and state privacy laws, including HIPAA, the Texas Medical Privacy Act, and other relevant regulations. We regularly review our privacy practices to ensure ongoing compliance with new laws and regulations. We are committed to maintaining the confidentiality and security of your personal and health information.

By using our services, you agree to the terms of this Privacy Policy.